Frequently Asked Questions
Everything You Need to Know Before We Start:
Straight answers about how we work, what it costs, and what you can expect from a partnership with Topshelf Media.
What Services Do You Offer?
We provide holistic marketing solutions including brand strategy, photo and video content creation, website design, SEO/AEO optimization, and social media management. Our comprehensive approach ensures all aspects of your brand work together seamlessly to drive growth and engagement.
Do You Offer One-Off Projects or Ongoing Partnerships?
We offer both. You can choose between one-off branding or project work for specific needs, or partner with us through monthly retainer packages for continuous marketing support. This flexibility allows us to meet you wherever you are in your business journey.
How Long Does a One-Off Project Typically Take?
One-off projects typically take 3 to 5 weeks to complete, depending on the scope and volume of work involved. We’ll provide a detailed timeline during our initial consultation based on your specific project requirements.
What's the Minimum Commitment for Retainer Packages?
Our minimum retainer length is 3 months, which allows us to implement strategies and see meaningful results. We also offer 6-month and annual packages for businesses looking for longer-term partnerships and deeper brand transformation.
What Industries Do You Specialize In?
We specialize in home services, professional services, health and wellness, food and beverage, and events. That said, our holistic methodology and strategic approach will benefit any brand looking to build authority, inspire trust, and deliver real results.
What's the Investment for One-Off Projects?
One-off projects range from $2,000 to $12,000, depending on the scope and deliverables. Each project is custom-quoted based on your specific needs, ensuring you get exactly what your brand requires without paying for unnecessary extras.
What's the Investment for Retainer Packages?
Monthly retainers start at $3,000 and can go up to $8,000 to $10,000 per month, based on the level of service and scope of work. We’ll create a custom package that aligns with your goals and budget during our strategy consultation.
Can You Work With Existing Brands?
Yes. We excel at working with existing brands to maintain consistency while developing new strategies to evolve and grow your brand. Our approach focuses on strategic evolution that honors your brand’s foundation while pushing it forward to meet new market opportunities.
What Equipment and Platforms Do You Use?
We use industry-leading equipment and platforms including WordPress for website builds and cinema-level equipment for content capture. Our commitment to professional-grade tools ensures your brand receives the highest quality deliverables across all services.
What Does a Retainer Package Include?
Retainer packages include monthly strategy meetings, ongoing content capture, social media management, and access to a custom client portal. Through the portal, you can track metrics, approve posts, and stay actively involved in the creative process while we handle the execution.
Do You Work With Businesses in Greenville County?
Yes, Greenville County is home base for us. We work with brands across Greenville, Greer, Simpsonville, Mauldin, and the surrounding Upstate, and we know the local market well enough to position you where it counts. Remote work outside the area is welcome too.
How Soon Will I See Results From Your Marketing?
It depends on the work. Content and video can lift engagement within the first few weeks, while SEO and brand authority build steadily over three to six months. We set clear expectations up front so you always know what progress looks like at each stage.
What Makes Topshelf Media Different From Other Agencies?
We start by understanding your brand before we ever pitch a single idea. Dusty takes the time to learn what makes you different, then builds content and strategy that actually sound like you instead of recycled templates. That depth is what turns marketing into a real competitive edge.
How Do We Get Started?
It starts with a conversation. Reach out for a strategy consultation, and we’ll talk through your goals, your market, and where you want to grow. From there we’ll recommend whether a one-off project or a retainer partnership is the right fit and map out next steps.
Still Have Questions? Let’s Talk It Through.
You don’t have to figure out your next move alone. Tell us where you want your brand to go, and we’ll walk you through exactly how we’d get you there, no pressure and no jargon. The first conversation is free, and it’s usually where the best ideas start.